Warranty Policy
Effective Date: September 8, 2026
At Caddieshack Golf Cart Sales & Repair LLC, we stand behind the quality of the golf carts, parts, and services we provide. This Warranty Policy explains the general warranty terms that may apply to products purchased from us.
Because warranty coverage can vary by brand, model, year, condition, battery type, and product, the specific warranty provided with your purchase will take precedence over this general policy.
1. Warranty Coverage
Warranty coverage applies only to defects in materials or workmanship that occur during the applicable warranty period.
Depending on the product, warranty coverage may include eligible components such as:
Electric motors
Controllers
Chargers
Electrical components
Factory-installed equipment
Certain mechanical components
Other components specifically identified in the product’s warranty
Warranty coverage may differ for new and pre-owned golf carts.
2. New Golf Carts
New golf carts may be covered by the manufacturer’s warranty.
The manufacturer’s warranty period and covered components vary by brand and model. Customers should review the warranty documentation provided with their golf cart.
Where applicable, Caddieshack will assist customers with the warranty claim process.
3. Pre-Owned Golf Carts
Pre-owned golf carts may have limited warranty coverage depending on the specific vehicle and purchase agreement.
The applicable warranty, if any, will be communicated at the time of purchase.
Unless specifically stated in writing, pre-owned golf carts are not automatically covered by the same warranty as new golf carts.
4. Batteries
Battery warranty coverage varies depending on:
Battery manufacturer
Battery type
Golf cart model
Date of purchase
Usage
Maintenance
Charging practices
Battery warranties are subject to the applicable manufacturer’s terms.
Damage caused by improper charging, incorrect installation, neglect, freezing, over-discharge, modification, or misuse may not be covered.
5. Repair & Service Warranty
Repairs and service performed by Caddieshack may carry a limited warranty on the specific repair or parts installed, where applicable.
The warranty does not necessarily cover unrelated components or subsequent problems that are unrelated to the original repair.
Warranty coverage for a repair may be affected if the vehicle is subsequently modified, improperly used, repaired by another party, or damaged.
6. What Is Not Covered
Warranty coverage generally does not apply to:
Normal wear and tear
Cosmetic damage
Accidental damage
Misuse or abuse
Neglect
Improper maintenance
Unauthorized modifications
Improper installation
Damage caused by water, fire, or environmental conditions
Damage caused by overloading
Damage resulting from improper charging
Tires and other normal-wear items
Damage caused by racing or competition use
Damage caused by unauthorized repairs
Consumable items unless specifically covered
7. Modifications
Unauthorized modifications or alterations to a golf cart may void some or all applicable warranty coverage.
Examples may include modifications to:
Motor
Controller
Battery system
Wiring
Suspension
Speed settings
Electrical system
Lift kits
Other major components
Customers should contact Caddieshack before making significant modifications if they are concerned about warranty coverage.
8. How to Make a Warranty Claim
If you believe your product has a warranty issue, contact us as soon as possible.
Email: support@caddieshackgolfcarts.com
Phone: (352) 341-2040
Please provide:
Customer name
Order or invoice number
Golf cart make and model
Date of purchase
Description of the problem
Photographs or videos where appropriate
We may need to inspect the golf cart or product before determining whether the issue is covered under warranty.
9. Warranty Inspection
Caddieshack may require an inspection or diagnostic assessment before approving a warranty repair or replacement.
If the issue is determined to be outside the applicable warranty, the customer may be responsible for diagnostic, labor, parts, transportation, or other applicable costs.
We will communicate applicable charges before performing chargeable work whenever reasonably possible.
10. Warranty Repairs
If a warranty claim is approved, Caddieshack may, at its discretion and subject to the applicable warranty:
Repair the product
Replace a defective component
Replace the product
Assist with a manufacturer’s warranty claim
Provide another appropriate remedy
The specific remedy will depend on the nature of the issue and the applicable warranty terms.
11. Warranty Transfer
Warranty transferability varies by manufacturer and product.
Unless specifically stated in writing, warranties are not automatically transferable to a subsequent owner.
12. Shipping & Transportation
Warranty coverage does not automatically include transportation or shipping costs.
Depending on the circumstances and applicable warranty, the customer may be responsible for transporting the golf cart or product to our facility.
Manufacturer warranty terms may provide different arrangements.
13. No Unauthorized Warranty Work
Customers should contact Caddieshack before having warranty-related work performed by another repair facility.
Unauthorized repairs or modifications may affect warranty eligibility.
14. Manufacturer Warranties
Certain products are covered directly by the manufacturer.
Manufacturer warranties are subject to the manufacturer’s terms, exclusions, limitations, and procedures.
Where applicable, Caddieshack can help customers understand how to initiate a manufacturer’s warranty claim.
15. Limitation of Warranty
To the extent permitted by applicable law, warranty coverage is limited to the terms specifically provided with the applicable product, repair, or purchase agreement.
This policy does not replace or reduce any rights or protections that cannot legally be excluded under applicable law.
16. Contact Us
Caddieshack Golf Cart Sales & Repair LLC
1915 W Main St
Inverness, FL 34452
United States
Phone: (352) 341-2040
Email: support@caddieshackgolfcarts.com
Business Hours:
Monday–Friday: 8:30 AM–3:30 PM
Saturday: Closed
Sunday: Closed
Our Commitment
We want our customers to feel confident when purchasing from Caddieshack. If you experience a problem with a golf cart, part, or service, contact our team and we’ll work with you to determine the appropriate next step.
Caddieshack Golf Cart Sales & Repair LLC
Quality Golf Carts. Professional Service. Local Care.